Terms of Service
Effective 1 October 2026
These terms apply to your use of the Plipo app for iPhone ("Plipo", "the app"), provided by its developer ("we", "us"). By downloading or using the app you agree to them. If you don't agree, please don't use the app. Apple's Licensed Application End User License Agreement also applies; where the two differ, these terms take precedence to the extent Apple allows.
1. The app
Plipo helps you care for houseplants: it identifies plants and suggests what may be wrong with them from a photo, keeps a watering and feeding schedule with reminders, answers plant-care questions in a chat, and builds timelapse videos from your photos. Some features are free and some require Premium.
2. Advice, not a guarantee
Identifications, diagnoses, treatment steps, care schedules and chat answers are generated by an AI model. They can be wrong. Use them as guidance and your own judgement; we can't promise any particular result for your plants.
- Never eat a plant, mushroom or anything foraged based on the app. Plipo does not identify mushrooms or say whether anything is safe to eat, and nothing in it should be read that way.
- Information about toxicity to people or pets is general. If a person or animal may have eaten a plant, contact a doctor, a vet or a poison-control service straight away.
- Follow the label and local rules for any product you use on plants (fungicides, pesticides, fertilizers).
3. Your content
Your photos, notes and plants remain yours. You give us permission to process the photos and messages you send for an answer, only to provide that answer, as described in the Privacy Policy. Don't upload content you don't have the right to share, or photos of people.
4. Premium subscriptions
- Premium is an auto-renewing yearly subscription, purchased through your Apple ID. Prices are shown in the app before you buy and may vary by country.
- Free trial: if your plan includes a 7-day free trial, you won't be charged until it ends. If you don't cancel at least 24 hours before the trial ends, the yearly price is charged.
- Introductory price: if your plan starts with a discounted first month, that price is charged up front; when the month ends, the subscription renews at the full yearly price unless you cancel at least 24 hours before.
- Each new trial or introductory price is available once per Apple ID, as Apple's rules allow.
- Your subscription renews automatically each year at the then-current price unless you turn off auto-renew at least 24 hours before the end of the current period. Your Apple ID account is charged within 24 hours before renewal.
- Manage or cancel in your iPhone's Settings → your name → Subscriptions. Cancelling stops the next renewal; you keep Premium until the end of the period you've paid for.
- Payments and refunds are handled by Apple under its terms. We can't issue refunds ourselves; you can ask Apple at reportaproblem.apple.com.
- If Premium ends, your first plant keeps working as on the free plan. Your other plants are paused: you can still view, export and delete them, but logging care, editing or adding photos to them needs Premium again.
5. Free limits
The free plan includes one scan, one plant and a small number of chat questions per day. We may change free limits and features; we won't remove the timelapse or reminders from the free plan.
6. Acceptable use
Don't misuse the app or its server: no reverse engineering beyond what law allows, no automated or scripted requests, no attempts to get around limits or the paywall, and no use that breaks the law or harms others. We may suspend access for abuse.
7. Availability and changes
We work to keep Plipo running but can't promise it will always be available or error-free. Features that need our server (scans and chat) won't work offline. We may update, change or discontinue features; if we discontinue Premium features you've paid for, we'll tell you in advance.
8. Intellectual property
The app, its design, illustrations and code belong to us or our licensors. These terms give you a personal, non-transferable licence to use the app on Apple devices you own or control, under the App Store's usage rules.
9. Limitation of liability
To the extent the law allows, the app is provided "as is", and we are not liable for indirect or consequential losses, or for the loss or health of any plant, arising from your use of the app. Our total liability for any claim is limited to the amount you paid for Plipo in the twelve months before the claim. Nothing in these terms limits rights you have under consumer law that can't be limited.
10. Apple
These terms are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
11. Changes to these terms
We may update these terms. We'll change the date at the top and, for significant changes, tell you in the app. Continuing to use the app after a change means you accept the new terms.
12. Law
These terms are governed by the laws of Vietnam, without prejudice to mandatory consumer-protection rules of the country where you live.
13. Contact
Questions or problems: leemint2802@gmail.com.